FAQ


What size buttons/badges do you sell?
Currently, we sell the standard size button (1.25").

Where are the buttons made?
100% of our stock is made right in our own workshop here in suburban Philadelphia, from high-quality parts by Tecre!

Where are the books and CDs made?
The books and CDs available from Ousted Productions are also made completely by hand, DIY-style! Book covers and contents are printed on high-quality color laser printers and stapled by the author himself (Chris Caulder), and the CDs (booklets and discs themselves) are also assembled by hand right here at our Ousted Productions workshop!

Do you have a store or showroom I can visit?
We do not have a retail store or wholesale showroom. But our buttons can be found at various locations nationwide, including Unique Antiques and Variety in Katy, TX!

How long will it take to receive my order?
Postage times vary but generally it should not take longer than 7-10 days, depending on where you are located within the United States and how big your order is. Canadian customers should expect their items within 3 weeks upon placement of order and receipt of payment..

What do you charge for postage?
Within the USA, postage is a flat rate of $2.00 - no matter how much you buy! This is automatically added to your order on check out and covers USPS Delivery Confirmation which is mandatory for all orders. It is rare for items to go missing in the mail, but occassionally, it happpens. We tend to get a little miffed when the postal service screws up, so every order is sent via USPS with Delivery Confirmation to prove the package has been sent and to help with tracking in case it goes missing.

How do I use the shopping cart?
Our shopping cart is set up with Paypal - a free, safe and easy way to transfer payments and process credit cards. Simply click the 'add to cart' button to add the items you want to buy to your shopping cart. You can view the items in you cart at any time by clicking the 'view basket' button located at the bottom-right hand corner of the website. When you're ready to check out, follow the instructions on your view basket page. Postage will be added automatically to your order.

What are your payment methods?
PayPal
U.S.A. Money Order
Credit Card via PayPal

How do I pay via credit card?
We use Paypal to process credit card payments. Paypal.com is a free, safe and easy way to transfer payments and process credit cards. You do not need to be a member of Paypal to make a payment. Use the shopping cart as normal and follow the instructions upon check out!

How do I order and pay via the mail?
We have a mail order form you can download
Please make your money order out to 'Harold Frederiksen' and send your order to: OUSTED BUTTONS - 1126 Horsham Road, North Wales, PA 19454 USA. You can send cash if you want, but don't throw wobblies at us if it goes missing in the mail.

Do you offer a custom badge design service?
We are in the process of offering custom buttons... hang tight. In the meantime, we know of some great companies to help you out. Check out Busy Beaver, and also Pure Buttons!